More than a call center. Much more.
TeleNet's facilities have the infrastructure and manpower to make your engagement a success. We operate from our state-of-the-art contact centers located in Athens, GA. Our centers allow for the real-time exchange of information via telephone, web and e-mail at all work stations. TeleNet's clients can rest assured with our comprehensive business continuity safeguards.
The center is equipped with technology for:
Intelligent call routing and skills-based routing
Interactive website chat
Webhook technology for immediate inquiry response
E-marketing push techniques
Social media inquiry management
Digitally recorded outbound calls
Online e-mail fulfillment