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Blog Posts by Dana Gill

Do Your Telemarketing Lead Generation Goals Reflect the Big Picture?

As a telemarketing Program Director, my focus is selling services. Selling services requires a thorough understanding of our prospects individual and organizational goals. Likewise, the value of the service I provide when executing telemarketing campaigns, hinges on my ability to help my client’s reach their overall goals. This is nothing new. Setting goals has long been a part of campaign planning, as it is necessary to ensure achievement...


Telemarketing Lead Generation Call Techniques: Objection Handling

The ability to effectively handle objections is without doubt the single biggest factor in successful lead generation. Often a prospect says they do not need your solution or services, even before you have had the chance to discuss their potential business challenges. While this is obviously more of an objection to giving you their time, the fact is, you will not get anywhere with prospects who do not have a need – whether actual or pe...


How to Use Targeted Telemarketing to Generate Service Leads

The services industry accounts for 55% of the economic activity in the U.S. and comprises the lion’s share of the private, non-goods producing industries that account for approximately 70% of total U.S. economic activity. The unique characteristics of services products distinguish this sector from the goods-producing sectors. Unlike traditional goods, a service product does not necessarily have tangible qualities, and it is not necessarily a...


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