Blog Posts by Tamika Drake

Body Language & Teleprospecting

Posted on Sep 15, 2011 by Tamika Drake, Call Center Coordinator

Body Language is one of the greatest manners of communication in lead generation teleprospecting. Of course, you cannot see your prospect and they cannot see you, however body language can make or break a conversation. When making teleprospecting calls, you want your body language to communicate the message you want it to communicate. You want the correct tone of voice and sense of energy to come across in your calls. Body language gives a...

Tagged: lead generation, targeted lead generation, teleprospecting, teleprospecting lead generation, telemarketing lead generation

Does Your B2B Call Monitoring Program Measure Up?

Posted on Apr 4, 2011 by Tamika Drake, Call Center Coordinator

It seems that there are a million things that must be done before a B2B lead generation telemarketing campaign is launched. Once you finally get to the big day, and your managers, quality assurance (QA) specialists, and agents have been thoroughly trained, then you’re ready for the first calls to be made. Ah…finally….time to relax. Ha, not so fast! Your work has just begun! Now there are a million questions to answer: Are the agents get...

Tagged: lead generation, targeted lead generation, lead nurturing, telemarketing lead generation, telemarketing lead generation quality

Is your elevator pitch getting you to the right destination?

Posted on Oct 6, 2010 by Tamika Drake, Call Center Coordinator

Most likely you are very familiar with the phrase “elevator pitch.” The phrase comes from the idea of meeting someone in an elevator and giving him/her a reason to continue a discussion with you. Of course, this must happen before that person reaches their destination floor. With that being said, you only have 30-40 seconds to get this accomplished. In telemarketing, a successful call starts with an effective “elevator pitch”. Every day, ...

Tagged: lead generation, telemarketing lead generation, telemarketing sales leads, sales leads, lead generation telemarketing

Cold Calling - Steps to warm up to your prospects

Posted on Jun 24, 2010 by Tamika Drake, Call Center Coordinator

Many times, we are faced with calling a prospect who we have never spoken to before and who knows very little, if anything, about our ‘product’. During that first call we can’t expect to build an instant relationship, but we do want to make a favorable impression and lay the foundation for a relationship. As you have heard before, people always buy from those who they know and trust. So, how can we “warm up” to our prospects and accomplish ...

Tagged: lead generation, targeted lead generation, lead nurturing, telemarketing leads, telemarketing lead generation

Is Telemarketing Effective During December?

Posted on Dec 29, 2009 by Tamika Drake, Call Center Coordinator

We see many companies withdraw their telemarketing efforts at the end of the year due to the holiday season. However, this is not always necessary, as we’ve seen some great results when targeting certain customers and industries. While certainly some of the targeted influencers are out of the office enjoying the holiday season, we’ve found that many of the decision makers are at work wrapping up this year and getting a head start on the new...

Tagged: lead generation telemarketing, telemarketing sales leads, lead nurturing, lead generation, telemarekting leads

• Abby Lynes, Program Director
• Anabel Foucart, Senior Program Director
• Ashlea Harris, Vice President of Program Management & Operations
• Ashley Rist, Lead Quality Manager
• Brian Rubin, Senior Software Developer
• Britney Reeves, Program Director
• Chris Engel, Vice President of Information Technology
• Dana Gill, Program Director
• Jason St Onge, Senior Account Executive
• Jon Plant, Senior Program Director
• Kathy Rizzo, Vice President of Sales and Marketing
• Laura Johnson, Senior Program Director
• Maryann Ramsey, Program Director
• Melissa Joffrion, Account Executive
• Micah Green, Operations Training & Development Manager
• Sharon Dahlhaus, Account Executive
• Sonya Lane, Vice President of Human Resources
• Tamika Drake, Call Center Coordinator
• Tyler Anderson, Account Executive