Food for Thought - How Can IT Help Lead the Way to Call Center Success?
Posted on May 17, 2011 by Brian Rubin, Senior Software Developer
Have you ever tried to make a peanut butter and jelly sandwich without peanut butter? That is literally an impossible task to complete; however, conceptually, the integral role of IT in a call center is actually intriguingly synonymous to the significance of peanut butter in a scrumptious PBJ. Now that your taste buds may have been inadvertently slightly teased, consider the below points as a...
Tagged: call center success, lead generation, targeted lead generation, teleprospecting, lead generation telemarketing
Teleprospecting: Understanding your target market is the key
Posted on May 5, 2011 by Anabel Foucart, Senior Program Director
When training my teams for marketing initiatives I always encourage them to think carefully about the corporation they are going to have a dialog with. The better you understand the business- the more likely you are to succeed in getting mind-share with the contact. For example- if you are promoting IT solutions, a good approach is to attempt to comprehend the role of IT in the organization you...
Tagged: teleprospecting, lead generation, lead nurturing, lead generation telemarketing, targeted lead generation, targeted teleprospecting
Training and Growth –Suggestions for Maintaining Performance of TeleProspecting
Posted on May 2, 2011 by Ashley Rist, Lead Quality Manager
B2B Teleprospecting is growing – both through use of internal teams, as well as through outsourced marketing partners. One of the keys to successful growth in any organization is ensuring that as business booms, quality and employee performance boom also. Obviously, sustaining levels of business is dependent on maintaining the integrity of the product upon which the growth is based. As managem...
Tagged: teleprospecting, telemarketing lead generation, lead generation, telemarketing lead nurturing, lead generation telemarketing
Setting the Next Step – Key Pitfalls and Recommendations
Posted on Apr 25, 2011 by Tyler Anderson, Account Executive
A key element for most lead generation or appointment setting initiatives involves the setting of a next step for sales to engage with the prospect either by phone or F2F. What can be immensely frustrating to marketing and sales teams alike is when that conversation or meeting does not take place for some reason or another. Through our experience in the industry, we’ve seen 3 common pitfalls ...
Tagged: lead generation telemarketing, lead generation, teleprospecting, lead nurturing, telemarketing sales leads, teleprospect
Diversification of your TeleServices Portfolio
Posted on Apr 18, 2011 by Sharon Dahlhaus, Account Executive
Similar to how it is wise to have a diversified financial portfolio; it is also wise to have a diversified teleservices portfolio. Ideally a diversified teleservices portfolio focuses on different segments of your target markets using different types of activities to achieve your goals. Depending on your individual business plan, your target markets may include things like: Specific Industri...
Tagged: teleprospecting, lead generation, targeted lead generation, telemarketing lead generation, lead nurturing
Welcome to TeleNet's telemarketing lead generation blog. Members of TeleNet's executive, program management and account management staff will contribute to our blog on a weekly basis. Please subscribe to our RSS feed or sign up to receive email updates to obtain insight, tips, and feedback to improve or enhance your telemarketing lead generation and lead nurturing programs and processes.
- Abby Lynes, Program Director
- Anabel Foucart, Senior Program Director
- Ashlea Harris, Vice President of Program Management & Operations
- Ashley Rist, Lead Quality Manager
- Brian Rubin, Senior Software Developer
- Britney Reeves, Program Director
- Chris Engel, Vice President of Information Technology
- Dana Gill, Program Director
- Jason St Onge, Senior Account Executive
- Jon Plant, Senior Program Director
- Kathy Rizzo, Vice President of Sales and Marketing
- Laura Johnson, Senior Program Director
- Maryann Ramsey, Program Director
- Melissa Joffrion, Account Executive
- Micah Green, Operations Training & Development Manager
- Sharon Dahlhaus, Account Executive
- Sonya Lane, Vice President of Human Resources
- Tamika Drake, Call Center Coordinator
- Tyler Anderson, Account Executive








