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How to Ensure a Respectful Teleprospecting Initiative

Even in the B2B world, cold calling and teleprospecting can be viewed as intrusive and self-serving. However, for those marketing and sales professionals who take the time to deliver a respectful & thoughtful approach, teleprospecting will initiate meaningful conversations with decision-makers, which will eventually impact your bottom-line. So what steps will ensure an approach, which is bo...

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Setting Goals Drives Successful B2B Call Flow

Recently, Wendy Weiss featured an article titled Why is Cold Calling Like Buying New Shoes? published on the EyesOnSales blog. The article highlights the importance of setting realistic goals (or a series of goals) for every prospect conversation. This is a great point, and is something that should be considered when developing any telemarketing initiative. Programs such as appointment setti...

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Does Your B2B Call Monitoring Program Measure Up?

It seems that there are a million things that must be done before a B2B lead generation telemarketing campaign is launched. Once you finally get to the big day, and your managers, quality assurance (QA) specialists, and agents have been thoroughly trained, then you’re ready for the first calls to be made. Ah…finally….time to relax. Ha, not so fast! Your work has just begun! Now there are a...

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Building careers in B2B Telemarketing

With the new year into full swing (hard to believe it is end of March already), there will likely be someone that makes a career change to a different job. That change may manifest from a goal set in the prior year or from a New Year’s resolution, but one way or another, most career minded individuals, in my opinion, have a plan and try to work that plan until it comes true. In today’s blog, ...

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Best Practices in B2B Call Center Training: Don’t Get Stuck in a Rut!

B2B call center training is evolving and becoming more sophisticated as organizations grow. Trainings need to be planned for the long-term and should stretch out beyond the initial new hire training to include; refresher courses, mentoring, follow up training to check for retention, expanding agent skill sets, and relevant ongoing training modules based on industry and campaign focus. As you al...

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Welcome to TeleNet's telemarketing lead generation blog. Members of TeleNet's executive, program management and account management staff will contribute to our blog on a weekly basis. Please subscribe to our RSS feed or sign up to receive email updates to obtain insight, tips, and feedback to improve or enhance your telemarketing lead generation and lead nurturing programs and processes.

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