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Items tagged with 'telemarketing training'

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Creating A Career Path Can Lead to Agent Empowerment & Retention

Sep 18, 2008

As discussed in a previous post, "Agent Interviewing: How to Find the Best B2B Lead Generation telemarketers":http://www.telenetmarketing.com/blog/40/Agent-Interviewing--How-to-find-the-best-B2B-Lead-Generation-telemarketers, interviewing and qualifying candidates for multi-channel marketing positions is not an easy task but once you have recruited those top candidates,...

Tagged: lead generation, lead generation agents, telemarketing agents, telemarketing training

Successful Call Centers Reap Benefits from Ongoing Training

Aug 8, 2008

Training is critical when bringing new employees into your company and especially into your call center. Offering a full range of training should include teaching them about the company's product or service, explaining the company's core competencies, showing them how to listen to what the market is saying, and demonstrating how to probe to find out what potential custo...

Tagged: lead generation telemarketing, lead generation, training telemarketing agents, telemarketing sales leads, telemarketing training, call center training


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