Our Team

Heidi Pierce

Manager of Human Resources

As a people-centered business, our human resources department is a critical component of TeleNet’s success. Heidi Pierce is instrumental in leading our recruitment efforts, ensuring we have the right talent and skill sets to create a thriving call center. Working closely with Kendra Reynolds, director of client services and Tim Goodwin, director of call center strategy, Heidi helps to drive TeleNet’s company culture focused on: collaborative teamwork, passion for excellence and recognition & reward.

Prior to joining TeleNet in 2015, Heidi worked for several years within the University of Georgia’s housing department. She holds a Bachelor of Arts degree from the University of Georgia and is fluent in French.