Skip Navigation

Response management

You've captured their interest. Now keep it.

When a prospect or customer responds to your marketing efforts, you must take full advantage of the opportunity to start a dialog. TeleNet's response management programs ensure that each person who contacts you or inquires about your products and services - via phone, email, web, event or tradeshow - gets the service, information or help that's needed. Our response management programs:


Our response management programs:

  • capture responses and inquiries, whether they come in via phone, e-mail, Web, event attendee list, business reply cards or fax.
  • analyze the performance of each source, providing powerful statistics indicating which sources produce the best (and worst) return.
  • use hunt groups and intelligent routing to direct each inbound response to the agent who can provide the most immediate service.
  • prioritize and segment new electronic responses for immediate follow-up.
  • provide additional information to prospects and customers via e-mail or U.S. mail.
  • qualify and segment the responses, and provide "sales-ready" leads to the proper sales channel.

Protect the interest that you've worked hard to earn. Contact us online or call 877.282.2345 to find out more about response management.